We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes. This policy is effective from 1st March 2018.
Information We Collect
We may collect the following information when you submit it through the 'Join Us' and 'Get in Touch' forms:
Contact information including email address and phone number
Demographic information such as postcode, preferences, and interests
How We Use the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping: We may use the information to improve our products and services.
Promotional communication: We may periodically send promotional emails and messages on other platforms, such as WhatsApp and social media, about new products, special offers, or other information that we think you may find interesting based on the details you have provided.
Market research: From time to time, we may contact you for market research purposes. We may reach out to you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting, but only if you tell us that you wish to receive such information.
You may request details of personal information we hold about you under the Data Protection Act Chapter 440, ACT XXVI of 2001, and subsequently amended to the Laws of Malta. If you would like a copy of the information held on you, please write to [email protected].
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.